Frequently Asked Questions (FAQs)

Enrolment is automatic, once you successfully sign up, you are automatically enrolled on the course. However, you may want to follow these steps to double check

1. On the Home Page, click on the ‘Enrol Now’ button
2. If prompted to sign in, enter your login details to sign in
3. On the course page, scroll down to course progress and click on ‘Start Learning’ or ‘Continue Learning’ button to begin

1. On the Home Page click on the ‘Login’ button
2. If prompted to sign in, enter your login details to sign in
3. On the course page, scroll down to course progress the ‘Continue Learning’ button.

1. On the Home Page scroll down to the footer
2. At the footer, select ‘Dashboard’ under the ‘Pages’ column
3. On the Dashboard page, scroll down and select ‘Logout’ on the left sidebar

This training programme is designed for you to have a smooth experience. But if you perhaps find yourself in this situation, kindly send us a message via our live chat or send an email to contact@transformed.training describing your issue, and we will assist you.

Yes, you can retake the lesson questions multiple times. You have 10 attempts for a lesson’s questions. You are free to download the lesson notes and refer to them as you answer the questions. The aim of the questions is not to catch you out, but to reinforce the teaching you have just been through. If you encounter any challenges, kindly us send a message via our ‘Live Chat’ or send an email to contact@transformed.training

Upon successfully completing all the lessons in the training programme, you will receive your certificate via your registered email.

Yes: this training programme ties progress to individual user accounts. If there’s a need to share a device, each person should have their own login (register separately with different emails/usernames). This is because sharing accounts can mix up progress or cause access issues.

No: there is no set timeframe for completing the course – it all depends on the time you have available to complete the individual lessons. But if you would like a timeframe, we would suggest  3-6 months being ample time to successfully complete every lesson.

Yes. This training programme saves your progress for each lesson. You can log out and resume later from where you left off. Follow the instructions on ‘How to Log in to Continue Learning’.

If you forget your username, you can use the email address you registered with to log in. Input your email address where you are to input your username. If you forgot your password, click on the ‘Forgot Password?’ text on the login page and enter your registered email address or username. You will receive an email. Simply follow the instructions in the email to reset your password. Send an email to contact@transformed.training with your full name and registered email if you need further assistance.

We would suggest that you download each lesson, along with the questions and answer choices, to use when teaching others, who might not have access to the internet.

Yes: you can download the lesson notes in each lesson so you use these to train others. However, in order to ensure accuracy for the questions and answers, kindly send us an email to contact@transformed.training, we will review your request and share the questions and multi-choice answers with you.

To use this training programme for your church group, ensure that you first discuss this with your Pastor/Church Leader; then encourage members to register individually. Use it for weekly group discussions after completing lessons together or individually. If some members have to share devices, follow the instructions in the sharing devices question above. Print or discuss certificates as a group milestone.

Currently, the programme is only available in English. We are hoping, in the future, to have the course available in other popular languages.

The main aim of the programme is to help you to grow as a Christian believer and also to prepare you to be ready for the soon coming of Jesus. The New Testament is clear that, with the Holy Spirit’s assistance, we are to prepare ourselves for Jesus’ return.

Yes, each lesson is full of Bible passages which fully support the teaching.